Privacy Policy
Privacy Policy
Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web site and, where applicable, through our Customer Service Department in connection with this Web site, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means. If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at [email protected]
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Your contact information, such as name, e-mail address and postal address, also may be used to contact you about sales and special offers offered on this Web site and new site features, unless you have opted not to receive promotional communications in connection with this Web site.
We collect and store certain other non personally-identifiable information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We can offer you a better shopping experience on this Web site if you leave cookies "turned on".
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
We also collect and use personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.
We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
We may share with others any personal information that you provide to us through this Web site or through our Customer Service Department, with your consent, for purposes that are obvious, or for purposes identified in this Privacy Policy or before we share the information. In addition, we may disclose personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.
We engage third parties to perform services on our behalf in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform, and expect them to handle this information in accordance with our privacy policies, subject to legal requirements in relevant jurisdictions (including foreign jurisdictions) applicable to them.
We also may offer you the opportunity to purchase products and services provided by third parties, such as magazine subscriptions and extended warranty plans. If you purchase any of these products or services, we will provide your personal information to the third parties that provide them, but we authorize these third parties to use this information only in connection with the products and services they provide.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Pro Image, or any of our respective affiliates, business partners, customers or others.
We may share non-personal or aggregated information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site.
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us directly by calling 905.895.9990.
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, or click on "Manage Your Account" within the Help Desk area, or place an order, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you.
This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit.
If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.
When we run a contest or sweepstakes relating to this Web site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if different than as described in this Privacy Policy.
If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.
Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web site and, where applicable, through our Customer Service Department in connection with this Web site, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means. If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at [email protected]
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Your contact information, such as name, e-mail address and postal address, also may be used to contact you about sales and special offers offered on this Web site and new site features, unless you have opted not to receive promotional communications in connection with this Web site.
We collect and store certain other non personally-identifiable information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Most browsers accept cookies automatically but allow you to disable them. We can offer you a better shopping experience on this Web site if you leave cookies "turned on".
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
We also collect and use personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.
We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
We may share with others any personal information that you provide to us through this Web site or through our Customer Service Department, with your consent, for purposes that are obvious, or for purposes identified in this Privacy Policy or before we share the information. In addition, we may disclose personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.
We engage third parties to perform services on our behalf in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform, and expect them to handle this information in accordance with our privacy policies, subject to legal requirements in relevant jurisdictions (including foreign jurisdictions) applicable to them.
We also may offer you the opportunity to purchase products and services provided by third parties, such as magazine subscriptions and extended warranty plans. If you purchase any of these products or services, we will provide your personal information to the third parties that provide them, but we authorize these third parties to use this information only in connection with the products and services they provide.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Pro Image, or any of our respective affiliates, business partners, customers or others.
We may share non-personal or aggregated information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site.
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us directly by calling 905.895.9990.
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. When you set up an account, or click on "Manage Your Account" within the Help Desk area, or place an order, you will have an opportunity to make or change your selections in this regard. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you.
This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit.
If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.
When we run a contest or sweepstakes relating to this Web site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if different than as described in this Privacy Policy.
If we make any material changes to this Privacy Policy, we will post a notice on this Web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Web site periodically to see if any recent changes to this Privacy Policy have occurred.